Privacy Policy
A Message Before You Begin
Privacy is not just a legal requirement for EK77 Game it is a core value we genuinely believe in and actively protect every single day. We understand that trusting an online platform with your personal information is a significant decision, and we take that responsibility seriously. This Privacy Policy explains clearly and honestly exactly what data we collect, why we collect it, how we use it, who we share it with, and what rights you hold over your own information at all times. We have written this document in plain, straightforward language because we want every EK77 Game user regardless of technical background to fully understand how their privacy is handled. Please read it carefully, and never hesitate to contact us if anything here raises a question or concern.
Who we are
EK77 Game is Pakistan’s premier online gaming and real money earning platform, built specifically to deliver safe, fair, and genuinely rewarding experiences to Pakistani players across the country. Our official website is fully accessible at:
Suggested text: Our website address is: https://ek77.org.pk.
What Personal Information We Collect
EK77 Game collects only the information genuinely necessary to provide you with a smooth, secure, and rewarding platform experience. We never collect data simply because we can every piece of information we gather serves a specific, legitimate purpose that directly benefits your experience on our platform.
Information You Provide Directly
When you register, use, or interact with EK77 Game, you may voluntarily provide us with:
- Full name used to personalize your account and verify your identity for withdrawals
- Mobile phone number used as your primary login identifier and for OTP verification
- Email address used for account communications, password recovery, and important notifications
- Payment details including your Easypaisa or JazzCash account information for processing deposits and withdrawals securely
- CNIC information collected only where legally required for identity verification purposes
- Profile preferences including your chosen username, avatar, language setting, and notification preferences
Information We Collect Automatically
When you visit and use the EK77 Game platform, certain technical information is collected automatically to ensure smooth performance and platform security:
- IP address used for spam detection, fraud prevention, and geographic access monitoring
- Device information including your device type, operating system version, and screen specifications
- Browser type and version collected to optimize your platform experience across different devices
- Session data including login times, pages visited, games played, and session duration
- Cookies and local storage data explained in full detail in our dedicated Cookies section below
Comments and Community Contributions
EK77 Game welcomes genuine user comments, reviews, and community contributions across our platform. When you leave a comment or submit a review, we collect the information you enter in the submission form alongside your IP address and browser user agent string. This technical data helps us detect and prevent spam, fake reviews, and malicious submissions that could harm our community’s integrity.
If your comment references an email address associated with a Gravatar account, an anonymized version of that email may be sent to the Gravatar service solely to retrieve and display your profile picture alongside your comment. You can review Gravatar’s own privacy practices at https://automattic.com/privacy/. Once your comment receives approval from our moderation team, your chosen profile picture becomes publicly visible alongside your published comment for all platform visitors to see.
Media and Image Uploads
If you upload any images, screenshots, or media files to the EK77 Game platform — for example, withdrawal proof for community sharing — please be aware of the following important privacy consideration. Images captured on modern smartphones often contain embedded EXIF metadata, which can include precise GPS location coordinates, device model information, and capture timestamps that are not visible to the naked eye but remain extractable from the image file itself.
We strongly recommend removing all EXIF location data from any images before uploading them to our platform. Visitors to our website technically have the ability to download and extract embedded location data from publicly shared images. EK77 Game takes reasonable steps to strip sensitive metadata from uploaded images where technically possible, but we cannot guarantee complete removal in every circumstance. Your personal location safety is important to us — please upload images thoughtfully and cautiously.
How We Use Cookies
EK77 Game uses cookies — small text files stored locally on your device — to deliver a smoother, more personalized, and more secure platform experience. Here is exactly how we use them:
Comment Cookies
If you leave a comment on our platform and choose to save your details for future convenience, we store your name, email address, and website URL in cookies on your device. These cookies last for one year and exist purely to save you from re-entering your information every time you wish to comment again.
Login and Session Cookies
When you log into your EK77 Game account, we create several cookies to maintain your active session securely. Standard login cookies persist for two days, while your display preference cookies last for one year. If you select the “Remember Me” option during login, your session extends to two weeks of persistent access. Logging out of your account immediately clears all active login cookies from your device.
Temporary Verification Cookies
When you visit our login page for the first time, a temporary cookie checks whether your browser supports and accepts cookies properly. This cookie contains absolutely no personal data and disappears automatically when you close your browser session.
Content Editing Cookies
If you publish or edit any content on our platform, a temporary cookie stores the ID of that specific content piece for reference. This cookie holds no personal information and expires automatically after one day.
Embedded Content From External Sources
Articles, guides, and pages across EK77 Game may occasionally include embedded content sourced from external platforms — including videos, images, interactive tools, or informational widgets from third-party providers. It is important to understand that embedded content from external websites behaves identically to visiting those external websites directly from your own browser.
This means those external websites may independently collect data about you, deploy their own tracking cookies, embed additional third-party analytics tools, and monitor your specific interactions with their embedded content on our pages. If you hold an active account on any of those external platforms and remain logged in during your visit to EK77 Game, those platforms may additionally track your cross-site behavior and interactions. We recommend reviewing the privacy policies of any embedded content sources you interact with for complete clarity on their individual data practices.
How We Use Your Personal Information
EK77 Game uses the personal information we collect exclusively for legitimate, user-beneficial purposes. We never sell your data, and we never use it for purposes beyond what is genuinely necessary to operate our platform safely and effectively. Specifically, we use your information to:
- Process and verify your account registration securely and accurately
- Authenticate your identity during login and sensitive account actions
- Process deposits and withdrawals to and from your preferred payment method
- Deliver personalized game recommendations and relevant promotional offers
- Send important account notifications including security alerts, withdrawal confirmations, and bonus updates
- Detect, investigate, and prevent fraudulent activity, unauthorized access, and platform abuse
- Improve our platform through anonymized usage pattern analysis and feature performance review
- Comply with applicable legal obligations including regulatory reporting requirements where mandated
- Respond to your support requests promptly and with full context of your account history
Who We Share Your Data With
EK77 Game treats your personal data with the highest level of discretion and shares it only in carefully defined, necessary circumstances:
- Payment processors Your payment details are shared with Easypaisa, JazzCash, and banking partners exclusively to process your financial transactions securely
- Identity verification services Where legally required, basic identity information may be shared with licensed verification providers
- Security and fraud prevention partners Anonymized technical data may be shared with security service providers to protect the platform and all its users
- Legal authorities We will disclose personal information to law enforcement or regulatory bodies only when legally compelled to do so by valid legal process
- Password reset requests When you request a password reset, your IP address is included in the reset communication for security verification purposes
We absolutely do not sell, rent, trade, or commercially share your personal information with any advertiser, data broker, or unaffiliated third party for any marketing purpose whatsoever.
How Long We Retain Your Data
EK77 Game retains your personal information only for as long as genuinely necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our platform agreements.
- Account information is retained throughout the active life of your EK77 Game account
- Transaction records are retained for a minimum of five years to satisfy financial regulatory requirements
- Comment and community content along with associated metadata is retained indefinitely to support our moderation and spam prevention systems
- Security logs including IP addresses and login records are retained for up to twelve months for fraud investigation purposes
- Inactive accounts We reserve the right to archive or permanently delete accounts that show no activity for an extended period, following appropriate advance notification to the registered contact details
Your Rights Over Your Personal Data
As an EK77 Game user, you hold meaningful rights over your personal information and we are fully committed to honoring every one of them promptly and respectfully:
- Right to Access You can request a complete exported copy of all personal data we currently hold about you at any time
- Right to Correction You can update or correct any inaccurate personal information directly through your account profile settings at any time
- Right to Deletion You can formally request that we permanently erase your personal data from our systems, subject to any legal retention obligations we must fulfill
- Right to Restriction You can request that we limit how we process your personal data in certain defined circumstances
- Right to Object You can object to specific types of data processing, particularly any processing based on our legitimate interests
- Right to Portability You can request your personal data in a structured, machine-readable format suitable for transfer to another service provider
To exercise any of these rights, simply contact our support team through any of the channels listed at the bottom of this policy. We commit to acknowledging every data rights request within 48 hours and fulfilling legitimate requests within 30 days of receipt.
How We Protect Your Data
EK77 Game employs multiple layers of technical and organizational security measures to protect your personal information from unauthorized access, accidental loss, and malicious exploitation:
- 256-bit SSL encryption secures all data transmitted between your device and our platform servers
- Encrypted database storage protects sensitive personal and financial information at rest
- Two-factor authentication adds an essential second security layer to your account access
- Regular independent security audits proactively identify and address potential vulnerabilities
- Strict internal access controls ensure only specifically authorized team members can access user data for legitimate operational purposes
- Continuous real-time monitoring detects and responds to suspicious platform activity around the clock
Despite these robust measures, no digital platform can guarantee absolute security with complete certainty. We commit to notifying affected users promptly and transparently in the event of any security breach that compromises their personal data.
Children’s Privacy
EK77 Game is strictly an adult platform designed exclusively for users aged 18 years and above. We do not knowingly collect, store, or process personal information from anyone under 18 years of age under any circumstances. If we discover that a minor has registered an account or submitted personal information through our platform, we will immediately and permanently delete that account and all associated data without exception. Parents or guardians who believe a minor may have accessed our platform should contact our support team immediately so we can act swiftly and appropriately.
Changes to This Privacy Policy
EK77 Game reserves the right to update, revise, or expand this Privacy Policy at any time as our platform evolves, legal requirements change, or our data practices develop. All updates take effect immediately upon publication to our official website. We will communicate significant privacy policy changes through prominent in-app notifications and email alerts to registered users wherever reasonably possible. The “Last Updated” date displayed at the top of this page always reflects when the most recent revision was made. We encourage you to review this policy periodically to stay fully informed about how your personal information is being protected and used.
Contact Us About Your Privacy
Your privacy matters deeply to us and we welcome every question, concern, or data request you wish to raise. Our dedicated privacy support team is available 24 hours a day, 7 days a week and commits to responding to every genuine privacy inquiry promptly, respectfully, and completely.
